Support  >  Delivery

Help! My package hasn’t arrived!

Do you have an Unlimited Subscription?

You may have received an email for your monthly, quarterly, or annual subscription charge. Test strips will not ship until you have placed an order using your One Drop App. Please allow 5-10 business days after processing for free delivery.


Do you have a 100, 200 or 300 Subscription or placed a one-time order that hasn’t arrived?

Please allow 5-10 business days after processing for free delivery, taking into account non-business days and national holidays.

Check your inbox for tracking information. If you still need assistance, please contact customerservice@onedrop.today with your order number.

Updated: January 22, 2019

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